Reevo Repair & Maintenance (Support)

Do I need to download The Reevo App to ride the bike?

Nope. However, we recommend users download The Reevo App as the app provides many helpful functions to enhance your riding experience.

How do I factory reset Reevo?

You can reset the bike back to its default state by using The Reevo App. Only bike administrators have the ability to perform a full factory reset. Performing a factory reset removes all users and returns bike settings to their … Read More

Where can I find the bike serial number?

The bike serial number is located at the battery compartment.

Where can I find Reevo spare parts?

Spare parts will be available through our distributors. If you need any help, please do not hesitate to email us.

Who can help me assembly my bike?

If you’re someone who’s not good at DIY, you can bring your bike to the nearest distributor center here.

Can I attached third party accessories onto the bike?

It is possible for users to try to attach their favorite third-party accessories onto Reevo, but we can’t be guaranteed if all third-party will work with Reevo.

How often do I need to service Reevo?

We recommend our riders to service their Reevo every 6 – 12 months (If ride daily). You can locate the nearest distributor center here.

Where can I test drive the bike?

You can test-drive Reevo at a distributor center near you. You can check your nearest location of the distributor center here.

Handlebar Replacement

Getting ready It is advised to wear suitable protective personal equipment (PPE) and be in safe working environment. Before starting this maintenance process, below tasks must be completed: Disconnect battery / power supply Tools required M5 Allen Key Parts required … Read More

Crank Replacement

Getting ready It is advised to wear suitable protective personal equipment (PPE) and be in safe working environment. Before starting this maintenance process, Disconnect the battery / power supply to prevent the risk of electrical issue or hazard. Tools required … Read More